FAQs

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Data is stored in your Personal Data Account.  Only you can access your data.

There is a subscription cost and you will be notified by text so you may incur text charges if you don’t have unlimited texts.

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These may be a leading indicator of COVID if your O2 Saturation is lower than normal and your respiration is higher than normal.

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Coronaviruses are common throughout the world. The novel coronavirus strain also called COVID-19 was first found in China in December of 2019.

A lot of people want to know "how did coronavirus start?" The novel coronavirus strain was first found in late 2019 in Wuhan City in the Hubei Province of China.

There are multiple strains of coronaviruses that are common around the world, though there are also more severe strains as well. You may be more familiar with previous outbreaks of severe coronaviruses like MERS (MERS-CoV) or SARS (SARS-CoV).

Most people who get sick from coronavirus experience mild symptoms, do not develop severe illness and can recover from home. The most common symptoms to watch for are fever, cough and difficulty breathing. Sometimes, severe respiratory issues develop. Overall, though, coronavirus is generally mild, and about 80% of people who get it recover without significant medical intervention, according to the World Health Organization (WHO).

The virus originally came from a live animal market, but now, the virus spreads from person to person. 

Yes, the virus spreads mainly from person-to-person. If someone has coronavirus, droplets from their coughs or sneezes can be inhaled by the people around them, and that's how the disease spreads. Coronavirus is not airborne, but does spread through droplets. Droplets are different from airborne spread because droplets fall to the ground after a few feet, whereas airborne germs are spread through the air.

The main COVID-19 symptoms are fever, cough and shortness of breath. The CDC lists that other symptoms can include chills, muscle pain, headache, sore throat and new loss of taste or smell. Coronaviruses can also sometimes cause illnesses like pneumonia and bronchitis.

If you feel sick, call your doctor or make a telemedicine appointment. Your doctor can advise you on your best next steps. To help prevent the spread of COVID-19, you should avoid the emergency department at your local hospital except in the event of an emergency.

If you've recently visited an impacted area or been in contact with someone who has, and are showing signs of the infection, we encourage you to speak with a doctor. Call your primary care physician, closest urgent care or make a telemedicine appointment.

If you're immunocompromised (or have other underlying health conditions) and you have COVID-19 symptoms, please call your primary care physician or schedule an AdventHealth app appointment as soon as possible, even if your symptoms are mild. Your doctor will be able to evaluate your symptoms and advise you on next steps.

If you have severe respiratory distress with symptoms that include fever, cough and shortness of breath, go to the ER for immediate care.

If you don't have any symptoms but are concerned that you might have been exposed to the virus, we recommend monitoring yourself at home. On average, coronavirus symptoms develop within 14 days of exposure to the virus. Call your primary care physician, as they can offer care personalized to your specific case.

The CDC has developed an rRT-PCR test to diagnose coronavirus. The CDC has distributed this diagnostic test to state and local public health labs in 50 American states. In addition to CDC, many public health laboratories are now testing for coronavirus.

However, your doctor or hospital may not have these diagnostic tests yet. Your physician may evaluate your symptoms and advise you on best next steps. Your doctor will also perform additional tests, as appropriate, to rule out other potential illnesses such as the flu or mononucleosis. Currently, all tests that are available are sent to the CDC and your local Department of Health.

As a first line of defense, your doctor can evaluate your symptoms. When a patient comes in who meets the screening criteria as dictated by the CDC, a test will be performed that is then sent to the CDC and your local Department of Health. Physicians will also perform additional tests, as appropriate, to rule out other potential illnesses such as the flu or mononucleosis.

Unless you are experiencing severe respiratory distress, such as shortness of breath or chest pain, please do not go to the ER for a coronavirus test. It’s not possible to order your own coronavirus test or go to a hospital or urgent care and request one.

Instead, first contact your health care provider or the local Department of Health if you believe you are at risk for coronavirus (COVID-19). Health care officials will direct you to the appropriate place for care. In order to avoid the spread of coronavirus, you should avoid the emergency room at your local hospital except in cases of an emergency.

The World Health Organization (WHO) says this strain of coronavirus (COVID-19) seems to behave like other coronaviruses, and it may survive on surfaces for several hours or days. The Centers for Disease Control and Prevention (CDC) recommends regularly disinfecting high-touch surfaces in your home (like doorknobs and light switches) and washing your hands with soap and water often to stay safe and healthy.

Right now, there's no specific treatment for coronavirus. People who have the disease can receive supportive medical care from their doctors to help relieve symptoms.

At this time, there's no vaccine to protect against coronavirus. And unfortunately, the answer to "is there a cure for coronavirus?" is no, at this time. The best way to prevent infection is to avoid being exposed to the virus, as much as you can. Please wash your hands frequently (for 20 seconds each time), avoid touching your face and cover your coughs and sneezes with a tissue and throw the tissue away.

There are a few things you can do to minimize risk to yourself and help protect others. Stay home as much as possible, and stay 6 feet away from other people. Wash your hands thoroughly and often (for 20 seconds each time) and avoid touching your eyes, mouth and nose. If you are sick, we recommend that you stay home and avoid close contact with other people to minimize the risk of infecting those around you.

Our field team takes situations like these very seriously and has been trained to properly address any potential cases of the novel coronavirus. We have a robust infection prevention program and policies that ensure patients, team members and the greater community are safeguarded. Our airport locations and outpatient locations — are prepared should we treat a patient with coronavirus.